Responsible Gambling


Responsible Social Gaming Policy

Last Updated: July 20, 2023

The following provides information regarding the measures Ms. Lady Gamble LTD. d/b/a Ms.

Lady Gamble (“Ms. Lady Gamble,” “we,” “us,” or “our”) has put in place in order to ensure a

fair, safe, and responsible social gaming environment whenever you play games provided by

http://www.msladygamble.com/ (the “Website” or the “Services”).

Ms. Lady Gamble is a social gaming club, and its games are provided solely for entertainment

and amusement purpose only. Remember – NO PURCHASE IS NECESSARY TO PLAY IN

ANY GAMES. At no point during your use of the Services should you feel any obligation to

make payment or purchase any items in order to continuing playing Games. Our goal is to

provide users with a fun gaming environment where they can interact with other members of the

Website. However, should you feel you are becoming addicted to playing games on the Website,

you should take immediate action to limit and/or self-exclude yourself from further gameplay.

Ms. Lady Gamble is committed to ensuring responsible gaming and providing users with the

necessary tools in order to ensure you are not abusing the Services. The following provides

advice and information regarding the measures Ms. Lady Gamble has put in place in order to

ensure a fair, safe, and responsible gaming environment:

Overview

This Responsible Social Gaming Policy forms part of Ms. Lady Gamble’s Terms of Use, found at

https://www.msladygamble.com/terms (“Terms of Use”). We reserve the right to update this

policy from time to time, at any time, without prior notice. All changes are effective immediately

when we post them and apply to all access to and use of the Website thereafter.

Notwithstanding any provisions contained herein, all efforts and actions taken by you during the

course of playing any games and/or otherwise interacting with the Website are your sole

responsibility. It is your choice to decide whether to play games and/or otherwise utilize the

Services. We do not provide counseling services or attempt to control user behavior; provided,

we reserve the right to apply any of the limiting tools set forth in this policy in the event we

determine, in our sole discretion, that you are abusing the Services.

Self-Exclusion

Self-exclusion allows you to suspend your Account for a designated period of time. You will not

be able to access your Account until the self-exclusion period is concluded and your Account is

reinstated. You may voluntarily self-exclude yourself from accessing the Services at any time.

You may ask for your Account to be closed or restricted by emailing us at

[email protected]. Your request must include your full name, full residential address,

and email address so we may verify your Account and block your access to the Services. The

self-exclusion will last for a period of at least three (3) months (however, you may ask for a

longer period of time), and will only be lifted seven (7) days after we receive your written email

 

requesting to reinstate your Account. It will not be possible for you to reactivate your Account

prior to the conclusion of the self-exclusion period.

By voluntarily self-excluding, you agree to provide full and accurate personal details, now and in

the future, so as to allow access to, and/or use of, our Services to be restricted. If you choose to

self-exclude, we will use all reasonable efforts to ensure we comply with your self-exclusion.

However, in agreeing to self-exclude, you accept that you have a parallel responsibility not to

attempt to circumvent voluntary self-exclusion. Accordingly, we are not responsible for any

subsequent consequences or losses, howsoever caused, that you may suffer or incur if you

commence or continue to access or make use of the Services through additional online accounts

in circumstances where you have changed any of the registration details. provide misleading,

inaccurate or incomplete details, or otherwise seek to circumvent the voluntary self-exclusion to

which you agreed.

During a period of self-exclusion, we will use reasonable efforts to not send you any marketing

material. During a period of self-exclusion, you may not open a new account. Please remember

our Terms of Use state that you may only register for a single account and may not use or access

multiple accounts at the same time. Should we find that you have created an alternative account

in order to circumvent the self-exclusion process, we will immediately terminate your account(s),

and you will be banned from further accessing the Services.

You may elect to permanently close your account at any time. If you wish to terminate your

account, please email us at [email protected]. Please note that: (i) termination of your

Account is irreversible and your Account will not be reactivated under any circumstances, and

(ii) any prizes assigned to your Account will be forfeited upon termination.

Self-Limitation

Ms. Lady Gamble recommends that you set limits in order to avoid abusing the Services. We

offer the following tools to limit your use of the Services:

Purchase Limits (Ms. Lady Gamble Tokens): Ms. Lady Gamble provides you the option to set

daily, weekly, or monthly limitations on the amount of Ms. Lady Gamble Tokens you can

purchase to continue accessing the Services. Once the limit is reached, you will not be able to

make any new purchases until the limit is reset (depending on the period chosen for the

limitation). Please remember that there is no purchase necessary for you to obtain Ms. Lady

Gamble Tokens. Please review our Sweepstakes Rules (found at: https://

www.msladygamble.com/sweepstakes-rules) for more information.

Play Limits (Sweeps Tokens): Ms. Lady Gamble provides you the option to set daily, weekly, or

monthly limitations on the amount of Sweeps Tokens you can use to play Sweepstakes Games

offered on the Website. Once the limit is reached, you will not be able to use Sweeps Tokens and/

or otherwise participate in Sweepstakes Games until the limit is reset (depending on the period

chosen for the limitation).

 

You may set limits by contacting us at [email protected]. We will use best efforts to

implement limits immediately; however, until in place, you are responsible for ensuring that you

do not exceed the limits you have set for yourself. You can change or revoke the limits you have

set at any time. Revocation of limits may result in a cooling period before you are able to access

the Services. Self-limitation is in addition to the limitations imposed by Ms. Lady Gamble in

accordance with applicable law(s) and/or the provisions set forth in our Terms of Use.

Problem Gaming Resources

Ms. Lady Gamble encourages responsible gameplay, and it is our goal to ensure that your

experience is as enjoyable as possible. Ms. Lady Gamble will never induce, pressure, or

encourage players to play beyond their limits.

Problem gaming may result in undue hardship. If you feel you have an excessive gaming

problem, we urge you to seek assistance. Excessive gaming warning signs may include:

 

  • Playing in excess of your limits.
  • Losing sleep or skipping duties and obligations in order to play games.
  • Replacing hobbies with excessive gaming.
  • Losing contact with friends and family due to gaming.
  • Avoiding meetings, hangouts, and gatherings in order to continue playing

games.

  • Feelings of anger when approached about your gaming habits.
  • Friends and family questioning your gaming habits.
  • Sacrificing time from family or work in order to participate in games.
  • Repeated inability to stop or control participation.
  • Borrowing money to participate or to pay off money spent playing.
  • Lying or not being truthful about time or money spent playing.
  • Selling or pawning personal property to play.
  • Feelings of hopelessness, depression, stress or suicide as result of playing

games.

If you or someone you know is or may be experiencing any of the warning signs listed above, it

is important that you or the person you know immediately seek advice and support. Furthermore,

we do not advise or recommend that you play games while under the influence of drugs or

alcohol, or if you are being treated for and/or recovering from addiction of any kind.

Resources that are committed to providing necessary support:

 

  • G a m i n g A d d i c t s A n o n y m o u s ( G A A ) ( h t t p s : / /

www.gamingaddictsanonymous.org/)

  • Omega Recovery Gaming Addiction (https://omegarecovery.org/)

Additional resources may be available in your jurisdiction. Please note that the above resources

(and any other additional resource available in your jurisdiction) are not in any way affiliated

 

with Ms. Lady Gamble, and that they do not provide customer support or dispute resolution

services regarding your Account.

If you have any questions, require assistance in finding appropriate support in your area, or

believe that your or someone you know is abusing the Services, please contact us at

[email protected].

Parental Controls

Ms. Lady Gamble does not permit users under the age of 18 to register an Account to access the

Services. In the event you believe a user is under the age of majority, please contact us at

[email protected].

Please be advised that while Ms. Lady Gamble uses best efforts to verify user age to prevent

minors from accessing the Services, you are solely responsible for controlling and supervising

your children. In order to ensure the Services are not accessed by users under the age of 18, we

encourage you to do the following:

 

  • Keep your Account information safe and outside of reach of children.
  • Do not give children access to your device with the Services open or

easily accessible.

  • Do not use the “Remember my Account” feature on a shared device.
  • Do not allow children to use your device unsupervised.
  • Keep your payment information (credit cards, bank account information,

etc.) outside the reach of children.

  • Restrict your child’s access to gaming platforms.

 

Necessary Action

Ms. Lady Gamble will use best efforts to ensure that you use the Services responsibly. We

reserve the right, in our sole discretion and without prior notice, to undertake any of the measures

included in this Responsible Social Gaming Policy (including, but not limited to, restricting and/

or terminating your access to the Services) if at any time we feel you are abusing the Services

and/or acting irresponsibly by engaging in habits and/or behaviors that may be harmful to you.